Consumers
Information for CALHN patients, families, carers and communities. We welcome feedback and seek diverse consumer partners with lived experience for collaboration.
Help us shape the future
Being unwell or having a sick family member can be a stressful time. We are committed to providing a safe and welcoming healthcare environment for all our consumers. We offer culturally sensitive services for Aboriginal and Torres Strait Islanders. CALHN welcomes feedback on your experiences so we can continually improve our care and services.
Concerns about your care
Information on how to raise concerns for your care if you see a sudden and unexpected change in hospital.
ViewInformed consent
Informed consent is an integral component of the provision of quality, patient-centred healthcare.
ViewConsumer experience
CALHN is committed to delivering a better experience for our patients and the community.
ViewConsumer partnering
Central to CALHN's culture is our commitment to collaborate with consumers and community. Learn how to get involved as a Consumer Representative or Consumer Advocate.
ViewCommunity snapshot
The community snapshot is based on patient data and helps to shape and improve CALHN services.
ViewCompliments and complaints
We value all feedback as it helps us provide better services. Find out how to give us your feedback about CALHN.
ViewAboriginal and Torres Strait Islander health
Learn how we're working towards improving health and social outcomes for Aboriginal and Torres Strait Islander people in our care.
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